System deficiencies necessitate the use of system ‘workarounds’ and/or labor-intensive manual processes, simultaneously reducing employee satisfaction while increasing inefficiency.

One of POSSE’s prime differentiators is its powerful configuration environment – a robust and sophisticated point-and-click configuration environment that is unparalleled in the marketplace today. POSSE Configuration is designed to provide business or power users access to a Web Administration area for making quick, easy to understand changes and modifications without having to engage the […]

Current system automation fails to streamline each process: standardizing and reusing repeatable processes, automating task assignments, and managing documents.

Firstly, as an entirely configurable business process automation platform, POSSE PLS allows jurisdictions to exactly model their workflows within the solution (including edge cases) ensuring all workflows are maximally automated. Secondly, POSSE PLS includes functionality that empowers staff to deviate from prescribed workflows where appropriate and given the appropriate permissions. Staff need not be locked […]

System unable to geographically maximize scheduling for inspection staff, equipping field staff to complete more inspections in less time.

Automated inspection routing algorithms optimize inspection time in the field. Additionally, POSSE PLS provides managerial support, allowing supervisors to easily view real-time inspection performance metrics to assist in workload management, while remote access to the system via mobile devices provides field inspectors accurate and timely information, increasing the overall efficiency of field inspection efforts.

GIS integration to facilitate interactive mapping and parcel investigations is unavailable, reducing the effectiveness of public engagement for new development projects.

POSSE PLS integrates seamlessly with an ArcGIS Server solution. The map interface does not require any specialized services or configuration, nor does it require migration of parcel data from the City’s current GIS system. POSSE consumes standard ArcGIS Server map services, geocoding services, and geometry services. The integration between GIS and POSSE occurs dynamically. Information […]

System cannot facilitate timely status reports and milestone notifications to keep tasks advancing and projects on track.

Customer notifications are configurable by the customers themselves. Each customer is provided with a list of notification types to which they may subscribe or unsubscribe. Historical information, status checks, and customized reports are provided via the Public Portal. The system includes a variety of out-of-the-box email notifications to which users (both internal and external) can […]

Inability to tailor system configuration to evolving requirements prevents the streamlining of regulatory processes to consolidate application and permit types.

POSSE’s core strength is a point-and-click configuration subsystem that can be used to develop end user applications–for colleagues, for mobile workers, and for external web users–in a fraction of the time of a custom build. POSSE is fully configurable. All business rules, processes, objects, security, data integration, and interfacing data are configured and stored in […]

Lack of automation assisted checks and balances (triggers, guides, archiving, etc.) results in agency workflows plagued by duplicative processes and data entry errors.

POSSE PLS offers the best of both worlds: with a vast library of preconfigured workflows and permit types (based on ICC best practices), as well as full compatibility with your existing permitting structure and metadata. Attributes can be set and tailored for each type of permit through the POSSE PLS administration website, giving you the […]

Data inaccessibility prevents the cogent analysis and optimization of citizen services as well as the predictive data required to anticipate demand trends and usage spikes.

The POSSE PLS Reporting Suite includes Standard Reports, Word Merge Reports, Dashboard Reports, Ad-Hoc Reporting and OData Reporting. Dashboard Reports lets end users view real-time (or near real-time) data in a graphical, interactive display. Users can drill down into the charts, alter data sets, change time periods, and move between detail and summary views. Ad-Hoc […]