Staff unable to easily view account details and account history, pending cases or complaints, inspection results, and other information required to expedite investigations.

POSSE allows agencies to investigate, review, and issue compliance actions from initial determination of violation to proceedings and final outcomes. Our case management workflow, built on industry best practices, enables your agency to efficiently manage all aspects of a code enforcement activity including initiation, investigating, tracking, and closing cases. POSSE enables you to manage all […]

Limited or no ability to create data and access data where and when it is needed, regardless of internet connectivity.

POSSE is fully configurable. All business rules, processes, objects, security, data integration, and interfacing data are configured and stored in POSSE as metadata. You can quickly create end user workflows and maintain them based on your business rules, security protocols, organizational processes, and terminology. POSSE Mobile seamlessly manages background network connections while the inspector works […]

Current agency processes are overwhelmingly ‘paper-driven’ resulting in high non-compliance rates due to onerous, inefficient, or inconsistent workflows.

More than just bottom-line savings for today’s civic planning agencies, eliminating labor-intensive paper processes is a true game changer. By re-orienting internal business processes and external business services around automation assisted workflows instead of paper processes, agencies can move their focus away from time-consuming and often redundant administrative tasks, instead focusing on more informed and […]

Data integrity is compromised creating non-confidence in system data and report findings.

Within POSSE, data input accuracy and validation is ensured through a variety of mechanisms. First, mandatory fields are highlighted and data is validated based on its format (i.e. datatype). Second, the outcome-based workflow engine ensures that all prerequisite fields are populated prior to allowing each outcome to be selected. That is, for example, the outcome […]