Alcoholic Beverage Control Software

Integrated Regulatory Software for Alcohol Control Agencies

POSSE ABC connects licensing, compliance, inspections, enforcement and regulatory operations within one configurable software solution built for state and provincial alcohol control agencies. Modernize service delivery, eliminate disconnected processes and adapt your system as regulatory requirements evolve.

Built for Connected Regulatory Operations

Alcohol regulation extends far beyond issuing licenses. POSSE ABC connects licensing, compliance, inspections, enforcement and related regulatory processes around the businesses, people and activities your agency regulates – giving staff access to the information they need across the regulatory lifecycle.

Configure for Your Regulatory Environment

No two jurisdictions regulate alcohol in exactly the same way – and regulatory requirements continue to evolve. Built on the configurable POSSE Enterprise Platform, POSSE ABC enables agencies to adapt workflows, business rules and regulatory processes to their own requirements without repeatedly rebuilding the underlying software.

Modernize Without Creating Another Silo

Replace aging applications, disconnected databases and manual processes with an integrated regulatory environment designed to support both internal operations and digital services. POSSE ABC brings regulatory information and workflows together while providing a platform your agency can continue to evolve over time.

See POSSE ABC in Action

See how POSSE ABC brings the people, processes and information involved in alcohol regulation together within one configurable regulatory environment.

Manage the Complete Alcohol Regulatory Lifecycle

POSSE ABC provides purpose-built capabilities for managing the specialized regulatory responsibilities of alcohol control agencies – from licensing and inspections through enforcement, certification, brand registration and regulatory reporting.

Licensing

Manage license applications, renewals, amendments, communications, payments and related activity from a centralized regulatory record. POSSE ABC Licensing connects directly with Enforcement and inspection activity, giving staff a more complete view of each regulated business and its history.

Unlimited License Types

Support for unlimited amount of license types, so you can manage all of your licenses in one place.

Communication Automation

Automated, template-based communications with license holders.

Payment Interfaces

Interfaces with payment solutions and background check solutions.

Enforcement

Give inspectors and enforcement officials immediate access to the licensing, business and compliance information required to investigate, track and resolve regulatory matters. Connected licensing and enforcement data helps field and office staff work from the same regulatory record.

Unlimited Inspection Types

Support for unlimited amount of inspection types with configurable checklists

Mobile Inspection & Enforcement
Mobile connectivity to empower agents in the field.

Self-Service Portal

Online portal allows citizens to record complaints.

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Manage Enforcement Cases Through Structured Workflows

For regulatory matters requiring case-based follow-up, the POSSE ABC Enforcement module supports the creation, tracking, investigation and closure of enforcement cases through structured workflows. Staff can manage assignments, related inspections, violations, evidence, case notes, documents and workflow outcomes while working with licensing and enforcement information already maintained in POSSE ABC.

Investigations

Case Management

Create enforcement cases directly or from an inspection, assign staff roles, track workflow status and outcomes, and associate follow-up inspections with the case.

Evidence & Documentation

Record and link evidence with inspections and cases while maintaining supporting notes and documents in context. Evidence Management supports evidence tracking, storage locations, transfers, disposal, inventory audits and physical-evidence chain-of-custody records.

Connected Regulatory Context

Work with related license, licensee or legal-entity, premises, inspection and violation information, and view complaints, inspections and cases from the related license record.

Certification and Education

Online Certification

Simple application and submittal process to certify servers, training providers, and instructors.

Customized Certification Requirements

Customize certification requirements with prerequisite course offerings and exams that fit your business needs.

Online Course Review

Streamlined workflows to enable third-party training providers to facilitate course material review and content approvals. 

Online Course Scheduling and Trainee Administration

Schedule course offerings and manage registrants automatically from the Customer Portal without staff intervention required. 

Exam Creator

Easily administer examinations as prerequisites for certification with the configurable exam creator.

The Certification and Education Module provides a comprehensive suite of tools for administering responsible beverage service training. Instructors can easily schedule courses and licensees can ensure that employees have received the appropriate courses and certifications.

Brand Registration

The POSSE ABC Brand Registration module provides your agency with a full solution for automating all aspects of the brand registration process.

Brand Registration

Brand owners can apply and renew registrations online.

Brand Management
Easy image upload connects labels to brand.

Brand Validation

Accessible by inspectors for brand validation.

Fully Integrated Solution.

Fully integrated with the rest of the POSSE ABC solution.

Regulatory Reporting

The POSSE ABC Regulatory Reporting module enables licensees to submit ad hoc, monthly, quarterly, and annual filings, including excise tax submissions, based on configurable business rules. Review internal and externally submitted reports prior to finalization using the same Checklist and Letters functionality as other processes.

Report Flexibility

Create reports specific to a licensee or license type, report type, product grouping or product quantity.

Internal & External Reports

Reports can be filed internally by staff and online by licensees.

Data Insights

Analyze the manufacture, packaging, distribution, and/or sales of various products from pertinent timely report data.

Additional POSSE Modules & Extensions

Ad-Hoc Reporting →

Simple report customizations which used to take days to implement now take minutes from a web browser anywhere in the world, with no client-side software required.

POSSE Assistant →

POSSE Assistant is an AI-powered virtual agent designed to improve the citizen experience while reducing staff workload.

POSSE Cloud →

Leveraging Microsoft’s global Azure platform, your POSSE Cloud solution delivers 99.9% uptime with performance scaling and redundant load-balancing.

POSSE GIS →

POSSE GIS enables the highest-level of ESRI-based GIS integration to allow jurisdictions to start, manage, track, route and investigate business-specific activities.

POSSE Inspection Manager →

Equips government agencies to more effectively and efficiently manage inspector resources across diverse business areas.

POSSE Investigations →

Conduct more effective investigations. Improve compliance outcomes. Maintain complete accountability.

POSSE Mobile →

POSSE Mobile technologies provide field workers with expedient in-the-field mobile computing based on their specific business needs.

Self-Service Portals →

POSSE WebUI gives non-technical business users the ability to easily create elegant and responsive customer service experiences, fully compatible for all mobile, tablet and desktop devices.

On-demand reports, public & private cloud services, GIS integration, mobile apps, low code UI builders, and more! The POSSE Platform offers a comprehensive range of tools and resources to maximize the utility of your POSSE ABC enterprise software solution.

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Proven Across Complex Regulatory Environments

Regulatory Adaptability & Enterprise Scale

Alcohol and Gaming Commission of Ontario

AGCO's enterprise implementation demonstrates how POSSE ABC combines mature regulatory functionality with a configurable platform capable of supporting evolving requirements, integrated digital services and regulatory operations across a large provincial agency.

Integrated Regulatory Modernization

Nebraska Liquor Control Commission

Nebraska modernized its regulatory environment with POSSE ABC, bringing licensing, enforcement, education and certification, brand registration, reporting and online services together within a centralized system designed to support the agency's evolving responsibilities.

Modern Regulatory Transformation

Arkansas DFA

Arkansas selected POSSE ABC to modernize its licensing and enforcement operations, replacing legacy technology with an integrated regulatory environment designed to improve service delivery while strengthening regulatory oversight.

Managing Regulatory Licensing Beyond Alcohol Control?

POSSE ABC is part of our broader portfolio of configurable regulatory solutions. Explore our POSSE solutions for enterprise licensing and regulatory management across additional government licensing environments.