Key Facets of an Innovation Empowering Platform (Part 1) Computronix

Key Facets of an Innovation Empowering Platform (Part 1)

This week, we continue our series on Reinventing Civic Services with Intelligent Automation with a look at the core technologies integral to the success of each of our award-winning government agencies. 

Philadelphia, Albuquerque, and Douglas County, CO, are each acknowledged as progressive digital communities achieving innovation acclaim and economic growth through their modern approach to digital governance services.

Despite their diverse scope of innovations, a thorough assessment of these respective initiatives reveals common factors providing a clear roadmap to emulate for those agencies similarly invested in driving revenue growth through web responsive governance.

Chief among these:

Given the vital role that a robust Permitting & Licensing system plays in each of these success stories in making data accessible, streamlining business processes, delivering citizen services, and empowering economic growth, let’s conclude our study with a brief summary of the core technologies integral to these innovation empowering platforms:



An electronic planning workflow, ePlans transforms the planning & approval process from a traditionally paper intensive workflow into a digitally collaborative and transparent process. In
linking together all the information involved in large development projects; planners, agencies, and citizens alike can access and act upon all information quickly and easily, facilitating streamlined
workflows for all involved:

For Developers & Planners, the ability to submit plans and permit applications, make payments or schedule inspections via a citizen web portal, and receive updates in real-time on their device
of choice means…

For Citizens, the accessibility of a web-based citizen portal means…

For Agencies, the creation of an exclusively digital and fully collaborative workflow means…

About POSSE LMS – ePlans

Aerial view

GIS Enabled Open Data

By integrating Open Data with GIS (Geographic Information Systems), end users both internal and external can accomplish a diverse array of tasks more quickly and efficiently: