Emerging Issues in Charitable Gaming Regulation

Charitable gaming remains a cornerstone of nonprofit fundraising across many U.S. states and Canadian provinces, but for regulators, it is also increasingly complex. As charities rely on raffles, bingo, casino nights and other forms of gambling to raise funds, gaming regulators are grappling with heightened compliance risk, growing demand for flexibility, and persistent capacity constraints.

In this post, we explore three of the most significant issues affecting charitable gaming regulation today—compliance, governance, and integrity risks; regulatory burden versus flexibility; and resource constraints—and show how modern technology, particularly gaming control systems like POSSE GCS can help address these issues through risk-based supervision, policy modernization, and transparency enhancements

Key Challenges Facing Regulators

1. Compliance, Governance & Integrity Risks

Charitable gaming may seem benign. After all, proceeds go to deserving causes. But the reality is that it can expose regulators to serious risks. Nonprofits managing gambling activities may lack the internal controls, financial sophistication, or compliance expertise common in commercial gaming operators. This raises red flags around fraud, mismanagement, or even money laundering.

  • In some jurisdictions, charities underreport to tax authorities or misstate how gaming revenues are used. Without strong oversight, gaming proceeds may drift away from their stated charitable purpose.

  • Background checks and governance structures for individuals involved in charity gaming can be weak. Regulators need to confirm that those running charitable casinos or bingo halls are adequately vetted.

  • Charitable gaming faces anti–money laundering (AML) exposure: large cash flows, volunteer-run operations, and limited financial controls make it a potential vector for abuse.

All of these issues press regulators to maintain not just a licensing process, but ongoing oversight, a task that can strain traditional, paper-based systems.

2. Regulatory Burden vs. Flexibility

Regulators must walk a fine line between ensuring accountability and giving charities the freedom they need to operate effectively.

Recent regulatory changes show just how delicate that balance can be. In Alberta for example, the provincial regulator, AGLC, significantly loosened its charitable gaming rules. Effective April 2025, charities may now retain up to $50,000 in profits (up from $10,000) without prior approval, spend up to $100,000 on community events, double their leasehold improvement limit to $100,000, raise administrative expense caps, and no longer require travel approvals.

These reforms demonstrate a clear willingness to reduce red tape, but they also heighten the risk that oversight will weaken. That’s because more financial discretion for charities often means less frequent pre-approval and more post-activity scrutiny, raising potential compliance gaps.

Regulators must modernize their policies to give charities greater autonomy, while simultaneously safeguarding public trust and ensuring proceeds are used appropriately.

3. Regulatory Capacity & Resource Constraints

Even as the charitable gaming sector becomes more sophisticated, many gaming control agencies remain under-resourced. Common pain points include:

  • Fragmented legacy systems: Many regulators use outdated, siloed software (or even paper-based processes), which makes coordinating licensing, inspections, and enforcement extremely inefficient. Disparate systems hinder data-driven automation and prevent a risk-based approach.

  • Limited risk-based supervision: Without the right technology, it’s difficult for agencies to identify which entities pose the highest risk (financial mismanagement, AML, mission drift) and therefore merit more oversight.

  • Manual compliance workflows: Tracking complaints, scheduling inspections, handling enforcement actions, and producing reports may all rely on manual processes—consuming staff time, delaying responses, and exposing regulators to backlogs.

  • Transparency challenges: Regulators may not have unified, real-time access to critical data, making it hard to monitor trends, detect emerging risks, or produce public-facing reports.

These constraints hamper the ability of regulators to evolve alongside the charitable gaming sector, which is itself changing fast.

“Many regulators use outdated, siloed software (or even paper-based processes), which makes coordinating licensing, inspections, and enforcement extremely inefficient. Disparate systems hinder data-driven automation and prevent a risk-based approach.”

How Regulators Can Address These Challenges (With a Little Help From Technology)

Modern workflow automation platforms, especially licensing and control systems built for gaming, offer powerful levers for transformation. In this next section, we discuss how the ‘Powered by POSSE’ GCS software solution can be configured to help regulators tackle today’s charitable gaming issues:

Risk-Based Supervision

A risk-based regulatory model shifts away from rigid, checklist-driven compliance toward outcome-focused, data-driven oversight. POSSE GCS supports this in key ways:

  • Configurable workflows & business rules: Agencies can build flexible workflows that align with their risk model, for example, triggering more frequent financial audits or inspections for charities above a certain revenue threshold, or requiring enhanced AML reporting for high-risk operations.

  • Dashboarding & analytics: The system provides real-time dashboards and analytics, giving regulators a unified view of licensee health, financial performance, incident trends, and enforcement status.

  • Mobile enforcement tools: Field inspectors and investigators can use mobile applications tied into POSSE GCS to record inspection findings, generate cases in real-time, and escalate issues, all while maintaining audit trails.

  • Audit trails & case management: Every licensing decision, inspection, and enforcement action is documented in the system, enabling continuous monitoring to ensure that nothing slips through the cracks.

By centralizing data and embedding risk logic in licensing and enforcement workflows, regulators can allocate resources more strategically—prioritizing charities that pose higher compliance or integrity risks.

Policy Modernization

Regulators often face pressure to modernize policy in response to evolving sector dynamics (e.g. giving charities more flexibility without sacrificing oversight). POSSE GCS can be configured to facilitate such modernization in the following ways:

  • Agile framework for change: Because POSSE is configurable, policy changes (like those made by the AGLC in Alberta) can be quickly translated into updated licensing workflows, approval thresholds, or financial limits, without entirely rebuilding systems.

  • Standards-based regulation: Regulators can embed risk-based “standards” (rather than rigid rule sets) into the system. This mirrors the approach in Ontario with our ‘Powered by POSSE’ client, AGCO, where the agency’s Standards-Based Approach allows licensees to meet high-level outcomes while giving them flexibility in how they comply.

  • Continuous improvement: The agile work-management design of POSSE enables regulators to revise licensing, risk, and enforcement processes over time, as charitable gaming evolves—without sacrificing continuity or data integrity.

  • Integration of emerging risk areas: New policy needs such as AML, algorithmic gaming, or AI-driven risk scoring, can be supported by the system through configurable business rules and workflows. POSSE GCS is properly structured for AI-ready oversight, capturing structured data, embedding audit logs, and enabling real-time monitoring.

Overall, a modern licensing system makes policy evolution much less burdensome, while preserving the capacity to enforce new standards effectively.

“A modern licensing system makes policy evolution much less burdensome, while preserving the capacity to enforce new standards effectively.”

Transparency Mechanisms

Transparency is foundational to maintaining public trust in charitable gaming. Software platforms like POSSE GCS can greatly improve transparency, both internally for the regulator and externally to stakeholders and the public.

  • Unified data repository: POSSE GCS creates a single source of truth for licensing, compliance cases, inspections, and financial reporting. This eliminates siloed data and ensures all staff and stakeholders access consistent, up-to-date information.

  • Public-facing reporting: Regulators can use the built-in reporting and business intelligence tools in POSSE to generate regular public reports (e.g., number of licensed charities, funds raised, inspection outcomes), enhancing accountability and trust.

  • Auditability & accountability: Every action (from application changes, inspection notes, enforcement decisions), is time-stamped and traceable. That means internal and external auditors can reconstruct decisions, understand patterns, and verify regulatory integrity.

  • Stakeholder self-service: The system supports web portals for licensees (charities) to manage their licenses, submit reports, and communicate with the regulator. By making these processes digital, charities get better visibility into their compliance status, and regulators reduce manual back-and-forth.

Through these transparency mechanisms, agencies can reinforce public confidence, deter misconduct, and maintain a clear, auditable regulatory record.

What Agency Leaders Can Do Next

Charitable gaming is at a pivotal moment. As sectors modernize and regulatory demands grow, agencies must evolve too. Relying on legacy systems or manual processes will only widen the gap. But modernization doesn’t have to be painful or prohibitively expensive.

Here’s where agency leaders can act:

  1. Conduct a risk audit: Evaluate your current regulatory posture. What are your biggest risks around charitable gaming? Is your process manual, siloed, or reactive?

  2. Explore technology partners: Reach out to the solution experts at CX to learn how POSSE GCS can be tailored to your jurisdiction, integrating licensing, inspection, enforcement, and reporting into a unified platform.

  3. Pilot a modernization project: Begin with a focused pilot—perhaps a risk-based supervision stream for charities that exceed a certain revenue, or digitizing inspection and case management—to demonstrate ROI and build institutional momentum.

  4. Measure and report: Use data from your pilot to assess efficiency gains, compliance improvements, and transparency outcomes, and communicate those to senior leadership, boards, and public stakeholders.


By investing in a modern regulatory architecture now, you position your agency to supervise charitable gaming more effectively, fairly, and responsively, while empowering nonprofits to do what they do best: serve the community.

If you’re a regulator or agency leader interested in learning more about POSSE GCS and how it can transform your charitable gaming regulation, get in touch with us today. Our team can walk you through demos, share case studies (including implementations with other gaming commissions), and help you to design a tailored modernization roadmap.