Emerging Issues in Charitable Gaming Regulation
Emerging Issues in Charitable Gaming Regulation Charitable gaming remains a cornerstone of nonprofit fundraising across many U.S. states and Canadian provinces, but for regulators, it is also increasingly complex. As charities rely on raffles, bingo, casino nights and other forms of gambling to raise funds, gaming regulators are grappling with heightened compliance risk, growing demand […]
How Cannabis Regulators Can Strengthen Legal Markets while Cracking Down on Illicit Trade
How Cannabis Regulators Can Strengthen Legal Markets while Cracking Down on Illicit Trade Legal cannabis markets in the United States and Canada have matured from their chaotic rollouts into complex ecosystems where regulators must juggle two linked goals: make the legal market sufficiently attractive so consumers shift away from illegal suppliers, and remove illicit supply […]
A Strategic Procurement Framework for Evaluating CRM-Based vs. Purpose-Built Permitting Solutions
A Strategic Procurement Framework for Evaluating CRM-Based vs. Purpose-Built Permitting Solutions As government agencies pursue modernization of their permitting, licensing, and regulatory systems, the procurement landscape is increasingly complex. Vendors promise flexibility, configurability, and “platform power,” often framing their solutions as interchangeable paths to the same goal: digital transformation. Yet, as demonstrated in the earlier […]
The Rise of Gamblification: When Everyday Products Start Playing Like Casinos
The Rise of Gamblification When Everyday Products Start Playing Like Casinos Gamblification, the steady importation of gambling mechanics (random rewards, risk framing, rapid reinforcement loops) into non-gambling products and services, has moved from niche academic worry to an urgent policy issue. Once limited to obvious examples such as loot boxes in video games and skin-betting […]
CX Webinar: Modernizing Alcohol Regulatory Enforcement and Licensing Systems
Alcohol Regulatory Agency Webinar Modernizing Alcohol Regulatory Enforcement and Licensing Systems Watch the Webinar: https://www.youtube.com/watch?v=rK1RZQrl5Eg Presented by CX in collaboration with: The IJIS Institute The National Liquor Law Enforcement Association The Center for Alcohol Policy Alcohol regulatory agencies are facing new pressures – more complex compliance, rising workloads, and increased scrutiny. To help agencies navigate […]
The Long-Term Consequences of Generic Permitting Systems
The Long-Term Organizational Consequences of Implementing Generic CRM-Based Permitting Systems In the first part of this series, we examined the immediate and short-term pitfalls of using a generic CRM platform as your permitting and planning solution. In this next installment, we examine the long-term organizational consequences and technical debt impacts. When a government agency selects […]
AI, Algorithms & Oversight: The Next Frontier in Gambling Regulation
AI, Algorithms & Oversight: The Next Frontier in Gambling Regulation Artificial intelligence (AI) is no longer a futuristic concept in the gambling industry—it is already here, reshaping everything from how operators engage with players to how platforms detect fraud. Personalized betting recommendations, automated risk-scoring, and predictive analytics are becoming standard features in digital wagering ecosystems. […]
Better Built: Maximizing Affordable Housing Innovations
Better Built: Maximizing Affordable Housing Innovations North America’s housing affordability crisis demands bold, efficient solutions. The convergence of factory‑built modular housing, panelized and pod systems, digital manufacturing via BIM and AI, and pre‑approved materials offers a powerful toolkit for faster, more affordable home construction. However, to realize these benefits at scale, governments must modernize how […]
Supercharging Hemp-Beverage Regulation
Supercharging Hemp Beverage Regulation Hemp-derived beverages, especially low-dose THC and CBD seltzers, have surged into mainstream retail faster than most statutes, rules, and enforcement playbooks can keep up. For state and provincial liquor regulators, the result is a messy compliance conundrum: products that may be non-alcoholic yet intoxicating, stocked next to beer in some jurisdictions, […]
From Silos to Signals: Modernizing Data & Licensing Systems to Keep Pace with Digital Betting
From Silos to Signals: Modernizing Data & Licensing Systems to Keep Pace with Digital Betting For many government gambling regulators across North America, the rapid growth of digital betting has exposed the limitations of legacy licensing systems. These systems—often built for a pre-mobile, pre-real-time era—are still heavily reliant on paper processes, manual data entry, and […]