Vendor Evaluation Resources

There are a number of tools available to you to help you independently assess a vendor. In addition to the evaluation criteria and process you plan to use in your RFP package, here are some further considerations, methods and resources for learning as much possible about a preferred or shortlisted vendor:

Evaluating Vendor Corporate and Financial Stability, and Solvency

 

Evaluating Vendor Performance and Capability

 

Evaluating Vendor’s Customer Satisfaction Track Record

 

NEXT WEEK: Evaluating a prospective vendor’s proposed technology, culture fit and staff qualifications.