Laura Fairchild and the Supervisor Training Course

For our Computronix employee interviews, we sit down with people from all levels of our company and ask them about their jobs, and what it’s like working for Computronix.

Laura Fairchild had been a supervisor and a project manager at a few different tech companies before she joined Computronix. She says that after she was hired, her first major challenge was “to learn the project methodology here. Computronix just does things a little bit differently.” The challenge was quickly overcome by completing tasks during the course of her job. “The first time doing something was the most difficult, and everyone’s been very great and very helpful. It’s an extremely supportive environment for project managers,” she explains.

That care and helpfulness is something that Laura has come to expect from Computronix employees, and was apparent even in her first interview. Because there’s such an emphasis on thoughtfulness and care towards employees, she found that even though she’s worked as a supervisor for many years, there were still things she needed to learn about being a supervisor at Computronix.

Fortunately, Computronix offers a Supervisor Training course, which Laura was recently part of. She was able to learn the specific roles and requirements of a supervisor at Computronix. Specifically, how supervisors are expected to support their supervisees, “caring for them, challenging them and helping them to grow and develop.” One way that supervisors can do this that really stuck with Laura is to show appreciation for supervisees – both publicly and privately.

Laura recommends the Supervisor Training course to anyone at Computronix who wants a leadership position. As she puts it, “I think if you’re going to be a supervisor at CX, you have to take this course. Even if you’ve been a supervisor for 20 years, you can still learn from this training.”

For our Computronix employee interviews, we sit down with people from all levels of our company and ask them about their jobs, and what it’s like working for Computronix.

It has been 24 years since Chris Stolte first started at Computronix as a student working a summer job. In that time, he has graduated from university, been hired on as a full-time staff, worked as a Developer, a Project Manager, and for the last 3 years, has been an Operations Manager. Obviously a lot has changed, both for him personally and for the company, which is nearly six times larger than it was when he started.

In every project he has a part in, Chris’s first priority is always “taking care of people.” He says that he’s most successful in his role when he’s “Ensured that there are no roadblocks in anyone’s way,” meaning that both the client and Computronix staff have everything they need to be successful.

Chris describes one particularly challenging project several years ago, where he was personally able to make a difference for a client. The original project manager suffered a massive heart attack and passed away partway through the project.  This created a major setback for the project, to the point where “it was almost impossible for it to succeed.” Chris stepped into the leadership role and worked with the client to rework the schedule and the overall approach. Not only did the project end up on-time and on-budget, Chris proudly asserts that “we were able to hold on to our core values throughout.”

Despite his many years here, he shared that he still enjoys coming to work each day and that things still feel new and fresh and exciting. “There’s lots of interesting challenges every day,” he explains, “you’re always able to learn and grow.” For him, there has definitely been a lot of learning. “Everything I know about the software industry, I’ve learned here. I’ve learned a lot about myself. Really, what haven’t I learned at Computronix?”

For our Computronix employee interviews, we sit down with people from all levels of our company and ask them about their jobs, and what it’s like working for Computronix.

Computronix places a strong emphasis on helping people find the role that suits them best. Not only the role that they are most skilled in, or the one in which they are most useful to the company, but also one that they enjoy, and can feel fulfilled in. Grant Shantz is an excellent example of an employee who has ‘risen through the ranks,’ so to speak, and is now in the job where it really “feels like I found what I enjoy the most, in project management.” He has worked for Computronix for over 20 years, and has spent roughly 14 years of that time as a Project Manager.

Grant admits that, although he loves his job (and is very good at it), project management doesn’t seem like a natural fit for his personality, at least at first glance. “I think my parents are still pretty surprised by what I do for a living,” he says with a wry smile. He’s naturally a very shy person, and had to learn to become more comfortable around people and to be a more effective, confident communicator. This personal growth has not only made him better at his job, which frequently requires him to bridge communication gaps between customers and staff, but in his opinion, “I think I’m a better person for it.”

Of course, that isn’t the only thing that he’s learned in the last twenty years. As he’ll tell you, “I’ve been here a long time. I’ve learned a lot.” Discussing some of these, he brings up points from subjects as heavy as human nature, to simple statements like “there’s always more questions to ask,” to the foundational truth that Computronix was built on, that “a positive, nurturing and challenging environment built on solid ethical principles and good business practices can exist.”

That environment is what Grant likes most about his job, along with the people he works with. Along with that environment comes a high level of trust and autonomy that is given to employees. He says that “as long as I’m within budget and stay consistent to the values of the company, I have freedom in all aspects of my projects,” which isn’t the case at many other companies.

Describing himself as an “all-in kind of guy,” Grant has certainly been all-in for Computronix for the past two decades. One of the company’s core values is commitment, which Grant explains as simply “we don’t give up on each other or on our clients.” Despite the many changes that the company has gone through, those values have always remained the same, and because of what they mean and the culture they create, Grant is glad to be part of the team at Computronix.