Equity funded software vendors typically follow a shorter lifecycle approach to product implementation and solution support, ramping up support resources when products are first released and then scaling back available resources as products mature to maximize profit margins. A clear indication of such motivations are increasingly punitive support models designed to push clients towards self-service or automated support solutions. As a privately owned, debt-free company, Computronix is not controlled by the equity funded model of stock price and/or profit maximization but it is instead led by a commitment to customer service and satisfaction as exemplified in our industry unmatched 100% project success rate.
