Douglas County is located between Colorado’s two largest cities, Denver and Colorado Springs, and has a population of just over 308,000 people. Douglas County is an excellent model of a government that utilizes POSSE as an enterprise-wide solution, with their Building, Planning, and Engineering departments all integrated within the web-based work management system. Beginning with the Building system, which went live in 2006, Computronix and Douglas County have worked together to implement POSSE across their departments, and they are constantly working to improve their business processes and serve the citizens of Douglas County more efficiently.
“Because our departments work so closely together, we need a system that allows us to share data quickly and easily. Using POSSE, separate departments can
simultaneously share and review a document, rather than waiting for a hard copy to make its way between multiple people reviewing it individually.”
Assistant Planning Director
Douglas County, CO
The benefit of using POSSE as a single, enterprise-wide solution is that it greatly simplifies the communication between departments.
Before using POSSE, there were major delays when Douglas County officials needed to share paperwork between departments, with a system that involved color-coded papers and numerous emails or phone calls to coordinate document approval and transferal. Now, there are notifications automatically sent to the next department in the chain when one department is done with a permit or document.
“One of the key selling points of POSSE was its ability to be configured to meet the specific demands of our business.”
Chief Building Official
Douglas County is a strong advocate for the importance of Open Data, and POSSE readily facilitates their desires for openness and transparency, without requiring a significant effort from County staff. They are easily able to publish data from POSSE online, allowing citizens to be informed while improving government accountability and transparency.
As a self-enabled agency with a very capable IT division, Douglas County is able to work within POSSE to create custom configurations as their needs require. Because it is a single integrated system, any changes or configurations are available instantly across all departments.
By using POSSE, Douglas County has been able to meet their goals of continuous improvement, and serving their citizens more effectively by leveraging technology,
and they plan to continue doing so for many years.
Key accomplishments from this project include:
“Whatever we need, POSSE has been able to provide as far as process management. It is such a solid, configurable product and they (Computronix) are so open to inventing new things with us. Where there is process, there should be POSSE, and local government is really nothing but a punch of processes, so POSSE should be pervasive in every government organization.”
Director of Community Development
Douglas County, CO
Is your agency making do with underperforming software?
Contact us today to see if POSSE is the right fit for your needs.