The City of Edmonton faced a unique challenge. A transformative technology solution was needed to streamline permitting & licensing operations & services, but project constraints limited the time to fully define every possible business requirement. The solution? A flexible business rules engine capable of configuring data and workflows to meet both the City’s current AND emerging business needs.
“We’ve had excellent feedback from internal and external users. We now have contractors using POSSE to monitor their jobs. Staff productivity gains based on new business processes using POSSE made us an award-winning organization.”
General Manager, Planning and Development
In 1993, the Planning & Development Department for the City of Edmonton, Alberta, Canada, had a significant problem. During an audit of the department, it was discovered that current business processes were insufficient, and needed to be completely reengineered.
Some of the problems uncovered were:
“The software is configurable and adapts to meet the business requirements. We consistently have a number of projects underway at any given time that are expanding the use of the system to other business areas. We use POSSE as part of our ERP landscape and it is, by far, the best value for the City.”
Computronix was hired to implement a solution to these problems, and did so by creating POSSE, a highly flexible and configurable business rules engine. POSSE allows end users to easily configure and adjust data and workflows to meet their unique business needs.
“The documents and one-on-one training provided to CoE staff proved effective and allowed internal staff to set up the other environments with minimal guidance from the vendor. Immediate acknowledgement and actions on City requests.”
Project Manager, PMO
Is your agency making do with underperforming software?
Contact us today to see if POSSE is the right fit for your needs.