Better Built: Maximizing Affordable Housing Innovations
Better Built: Maximizing Affordable Housing Innovations North America’s housing affordability crisis demands bold, efficient solutions. The convergence of factory‑built modular housing, panelized and pod systems, digital manufacturing via BIM and AI, and pre‑approved materials offers a powerful toolkit for faster, more affordable home construction. However, to realize these benefits at scale, governments must modernize how […]
Supercharging Hemp-Beverage Regulation
Regulating Hemp Beverages Hemp-derived beverages, especially low-dose THC and CBD seltzers, have surged into mainstream retail faster than most statutes, rules, and enforcement playbooks can keep up. For state and provincial liquor regulators, the result is a messy compliance conundrum: products that may be non-alcoholic yet intoxicating, stocked next to beer in some jurisdictions, prohibited […]
City of Hamilton Selects POSSE PLS System
City of Hamilton Selects POSSE PLS System EDMONTON, Alberta – CX is pleased to announce that the City of Hamilton has selected the POSSE PLS (Permitting and Licensing Software) system as the City’s preferred solution for their modernized Planning, Permitting, Licensing and Bylaw system (PPLB). Serving a population of over 597,000 residents, with a robust development sector exceeding $1 billion […]
From Silos to Signals: Modernizing Data & Licensing Systems to Keep Pace with Digital Betting
From Silos to Signals: Modernizing Data & Licensing Systems to Keep Pace with Digital Betting For many government gambling regulators across North America, the rapid growth of digital betting has exposed the limitations of legacy licensing systems. These systems—often built for a pre-mobile, pre-real-time era—are still heavily reliant on paper processes, manual data entry, and […]
License Backlogs and Data Bottlenecks: Can Automation Save Your Agency?
License Backlogs and Data Bottlenecks: Can Automation Save Your Agency? In recent years, alcohol beverage control (ABC) agencies across North America have been facing mounting pressure to modernize outdated licensing systems. As the alcohol industry evolves—with an explosion in craft producers, direct-to-consumer (DTC) shipping, and third-party delivery models—the volume and complexity of license applications have […]
The Pitfalls of Generic CMS Platforms
The Pitfalls of Using a Generic CRM Platform as your Permitting and Planning Solution Government agencies today face growing pressure to streamline permitting and planning processes, enhance citizen services, and ensure regulatory compliance. As agencies look to modernize their systems, some jurisdictions may consider generic platforms built on popular customer relationship management (CRM) platforms, instead […]
The Impacts of Legalized Esports Wagering
The Impacts of Legalized Esports Wagering A Guide for State and Provincial Gambling Regulators As the popularity of esports continues to skyrocket, several state and provincial governments have now legalized esports wagering, with many more jurisdictions also exploring the potential benefits of adding esports offerings to their growing gaming portfolio. With massive viewership numbers, a rapidly […]
Top Technology Concerns for North American Liquor Control Agencies & Regulators
Top Technology Concerns for North American Liquor Control Agencies & Regulators Liquor control agencies and regulators in North America face increasingly complex challenges due to evolving technologies, changes in consumer behaviors, and the shifting regulatory landscape. These agencies are tasked with ensuring public health, safety, and legal compliance while fostering economic growth within the alcohol […]
The Top 5 Objectives for a Permitting System Modernization Project
The Top 5 Objectives for a Permitting System Modernization Project For today’s Community Planning agencies looking to make a compelling business case for permitting system modernization, it is crucial to articulate the key project outcomes a leading-edge system will produce throughout the broader organization. With this mission in mind, it is informative to look at […]
Nonpayment to Winning Gamblers: Legal Challenges and Regulatory Responses
Protecting Legal Bettors from Denial of Winnings In recent years, a concerning trend has emerged within the realm of legally regulated casinos and sportsbooks: the nonpayment of winnings to bettors. This issue has led to numerous lawsuits, prompting regulators to take action to protect consumers. Additionally, advancements in gambling control software systems are playing a […]