City of Hamilton Selects POSSE PLS System
City of Hamilton Selects POSSE PLS System EDMONTON, Alberta – CX is pleased to announce that the City of Hamilton has selected the POSSE PLS (Permitting and Licensing Software) system as the City’s preferred solution for their modernized Planning, Permitting, Licensing and Bylaw system (PPLB). Serving a population of over 597,000 residents, with a robust development sector exceeding $1 billion […]
From Silos to Signals: Modernizing Data & Licensing Systems to Keep Pace with Digital Betting
From Silos to Signals: Modernizing Data & Licensing Systems to Keep Pace with Digital Betting For many government gambling regulators across North America, the rapid growth of digital betting has exposed the limitations of legacy licensing systems. These systems—often built for a pre-mobile, pre-real-time era—are still heavily reliant on paper processes, manual data entry, and […]
License Backlogs and Data Bottlenecks: Can Automation Save Your Agency?
License Backlogs and Data Bottlenecks: Can Automation Save Your Agency? In recent years, alcohol beverage control (ABC) agencies across North America have been facing mounting pressure to modernize outdated licensing systems. As the alcohol industry evolves—with an explosion in craft producers, direct-to-consumer (DTC) shipping, and third-party delivery models—the volume and complexity of license applications have […]
The Pitfalls of Generic CMS Platforms
The Pitfalls of Using a Generic CRM Platform as your Permitting and Planning Solution Government agencies today face growing pressure to streamline permitting and planning processes, enhance citizen services, and ensure regulatory compliance. As agencies look to modernize their systems, some jurisdictions may consider generic platforms built on popular customer relationship management (CRM) platforms, instead […]
The Impacts of Legalized Esports Wagering
The Impacts of Legalized Esports Wagering A Guide for State and Provincial Gambling Regulators As the popularity of esports continues to skyrocket, several state and provincial governments have now legalized esports wagering, with many more jurisdictions also exploring the potential benefits of adding esports offerings to their growing gaming portfolio. With massive viewership numbers, a rapidly […]
Top Technology Concerns for North American Liquor Control Agencies & Regulators
Top Technology Concerns for North American Liquor Control Agencies & Regulators Liquor control agencies and regulators in North America face increasingly complex challenges due to evolving technologies, changes in consumer behaviors, and the shifting regulatory landscape. These agencies are tasked with ensuring public health, safety, and legal compliance while fostering economic growth within the alcohol […]
The Top 5 Objectives for a Permitting System Modernization Project
The Top 5 Objectives for a Permitting System Modernization Project For today’s Community Planning agencies looking to make a compelling business case for permitting system modernization, it is crucial to articulate the key project outcomes a leading-edge system will produce throughout the broader organization. With this mission in mind, it is informative to look at […]
Nonpayment to Winning Gamblers: Legal Challenges and Regulatory Responses
Protecting Legal Bettors from Denial of Winnings In recent years, a concerning trend has emerged within the realm of legally regulated casinos and sportsbooks: the nonpayment of winnings to bettors. This issue has led to numerous lawsuits, prompting regulators to take action to protect consumers. Additionally, advancements in gambling control software systems are playing a […]
Training Technologies Crucial in Ever Evolving Alcohol Market
Training Technologies Crucial in Ever Evolving Alcohol Market In an era marked by evolving alcohol legislation, increasing consumer demands, and heightened public safety concerns, state alcohol regulatory agencies are placing greater emphasis on education and training as tools to ensure responsible beverage service and liquor code compliance. Regulators are not only adapting to traditional challenges—such […]
Unlocking Affordable Housing Supply
Unlocking Affordable Housing Supply How North American Municipalities Can Modernize Housing Policy to Eliminate Disincentives North America is grappling with an escalating affordable housing crisis driven in large part by persistent supply shortages. While macroeconomic forces like inflation and population growth contribute to this shortage, local regulatory barriers are often a more immediate and fixable […]