The Compliance and Enforcement module embodies three main functions:

• Complaint Tracking and Management
• Inspections
• Accusations

By making the full history of inspection and licensing detail immediately and easily available to staff, inspectors and administrative staff are equipped to do their jobs more effectively and more efficiently. POSSE ABC’s built-in Case Management features ensure that full and proper investigations are easy to complete and document, and that the appropriate procedures and legal process is followed. POSSE ABC’s built-in Document Management features ensure that documents and pictures are collected and stored with the case file, and are always available to any user who is reviewing the information.

The Compliance and Enforcement Module is GIS enabled. Route planning is provided, and staff can quickly view complaints, accusations, and inspection activity from a map-based perspective.

Complaint Tracking and Management

• Originating from law enforcement or citizens
• May result in inspection
• Follow-up and closure

Inspections

• System scheduled based on risk factor
• Complaint driven inspections
• Routine and pre-licensing requested
• Default scheduling provided by the system, managed by the inspector
• GIS enabled for route planning
• Generates accusations
• Links to complaints, establishment, license, accusation, previous inspections, and warnings
• Case notes
• Documents and pictures attached to the inspection

Accusations

• Management of the accusation workflow including recommendations, higher authority judgments, appeals
• Monetary penalties
• License suspension and reactivation
• License revocation and reinstatement
• Documents and pictures attached to the inspection
• Links to relevant inspections, prior accusations, license, establishment, and licensee information at a glance