Interview with Kirk Syvret, Product Owner

For our Computronix employee interviews, we sit down with people from all levels of our company and ask them about their jobs, and what it’s like working for Computronix.

The POSSE product has undergone tons of changes, updates and overhauls over the years, to the point where there’s very little code that’s the same now as when it was first created almost 25 years ago.

However, perhaps the biggest update to POSSE came between 2011 and 2013, with the Winchester project. This involved migrating POSSE from a client-server environment into a web-based environment, while still trying to keep all of its functionality intact, making sure it was backwards compatible so that current clients could upgrade to Winchester without losing any of their data or processes.

It was a huge undertaking, but the Computronix staff responsible for the project took it on and achieved it, and ultimately renewed the POSSE platform. “Most of our growth and success since then is tied to that renewal,” explained Kirk Syvret, the POSSE Product Manager.  One of Kirk’s first projects as a Product Manager was this very influential Winchester project.

Kirk leads the POSSE product team and is responsible for shaping the future direction of the product. As he says, “in order for a product to survive, it needs a long-term vision of how it will be maintained, how it will fit all of our clients, and how it will stay current in the marketplace.” This can mean adding new features, updating old ones, or in what Kirk says is the toughest part of the job, removing features that are no longer relevant.

In contrast, one of the most exciting parts of the job is something called “solution discovery.”  Solution Discovery is a collaborative process where members of the team “look at a problem and review it by looking from different angles, trying to find the simplest possible solution.” This is a very open process, where “anyone can question anything, anyone can bring an idea forward, anyone can contribute.”

And when that solution is finally found, it’s an amazing moment. There is absolutely “a euphoria when it falls into place, realizing that it’s going to serve our clients well.”

For our Computronix employee interviews, we sit down with people from all levels of our company and ask them about their jobs, and what it’s like working for Computronix.

One of the most unique positions at Computronix is that of the product owners. There are only two product owners in the company, and Luke Ogg is one of them. Specifically, he is the POSSE Land Management System (POSSE LMS) Product Owner, and he describes himself as being constantly “deep in the next release of LMS.” His role consists of constantly trying to improve the product, and evaluating the many ideas for LMS to see which ones are the best fit for the product, and will ultimately best serve Computronix’s customers.

A big part of his job, and a part that he loves, is finding solutions and solving problems. “Every day we get to solve problems,” he says. However, he says is that his favorite part of the job is actually when he is able to help people. He talks about the “lightbulb moment,” when he’s on-site with a client and there’s a realization of how POSSE LMS can make their job easier.

He enjoys working with the team and Computronix, praising them as “genuine and caring” people who make it a great atmosphere to be part of. Not only that, but in his opinion, they’re brilliant, saying “I’ve seen problems solved and solutions created at Computronix that are both award winning and amazing.” He praises the POSSE software and is proud to be part of the team that improves it.

Even though he’s no longer on the “front lines,” so to speak, as a developer writing code directly for clients, his job is still an integral part of providing a better experience for Computronix clients. “Better software is going to equal better service, because it’s easier for our team to implement.” And in Luke’s opinion, serving clients well is the most important thing Computronix can do.